Shipping & Returns
At this time, LPFLshop only ships items to addresses in Canada. Shipping rates do not apply to digital products. Our shipping rates are:
Standard Shipping (package weight 0.0-5.0kg) $10.00
Heavy Goods Shipping (package weight 5.0-20.0kg) $20.00
Orders of $50.00 or more (after any applicable discount and before applicable taxes) qualify for FREE shipping.
Items from 3 Teas (indicated in product title and description) ship separately from other LPFLshop items.
For returns of 3 Teas products, the policy is as follows:
We accept returns of unopened products in their original packaging, within 15 days of purchase, for exchange, credit or refund. There is no refund or credit given to any product being returned after 15 days. Opened culinary products cannot be returned due to food safety regulations, unless the product was received damaged or faulty. If you choose to return a product, you are responsible for shipping & handling charges.
For returns on digital products:
Ebooks: Due to the nature of digital downloads, LPFLshop ebooks are not eligible for returns and are non-refundable.
Online Programs: Refer to the program's specified return policy. In general, proof of effort (i.e. documented attempt to follow the program, such as food log, photos, etc.) is required for consideration of a return or refund in whole or in part.